Partner with Melissa Swink & Co for All Your Virtual Assisting Needs

Let our team of experts grow your business by saving you time and money.

As an experienced leader, you understand that sustainable growth requires strategic delegation. Your expertise and vision are the bedrock of your organization - but becoming the bottleneck in day-to-day operations limits your ability to guide its future. It's time to build reliable support systems through an efficient, experienced virtual team.

An established virtual team is a strategic investment in your organization's growth. We handle the comprehensive backend support - from hiring and training to project management and quality control - allowing you to focus on high-level initiatives. Our structured approach ensures you have the specific talent needed to manage both routine operations and complex projects.

You’ve paid your dues - now you can finally enjoy the freedom and flexibility you deserve!

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How Our Team Can Help

Every business is unique, which is why our packages are fully customized to serve your business needs. In addition to getting your desired tasks done, every package includes regularly scheduled calls to discuss business updates and ongoing projects. Our highly qualified, professional virtual assistants are ready to support you and your business!

Virtual Assistant Services

  • Appointment scheduling and confirming

  • Basic website maintenance and updates

  • Blog posting

  • Bookkeeping

  • Business process review

  • Client onboarding

  • Create and format documents

  • Create and maintain SOPs

  • Data entry

  • Email newsletters

  • Event and travel planning

  • Expense tracking

  • General administrative tasks

  • Inbox management

  • Invoicing and past due follow up statements

  • Mailings (Printed and sent electronically)

  • Mileage tracking

  • Operations support

  • Paying bills

  • Project management

  • Schedule management

  • Track and follow-up with sales prospects

Marketing & Design Services

  • Content creation

  • Copyediting

  • Copywriting

  • Email marketing campaigns

  • Graphic design

  • Landing pages

  • Marketing document creation

  • Online outreach and lead generation

  • Podcast management

  • Presentation design and layout

  • Social media engagement

  • Social media management 

  • Website updates

“Hiring an assistant has helped me get out of the office and grow my client base by 60%.”

— Kristie Van Pay, Prosperity Bookkeeping

Unlock the Full Potential of Your Business

Face it: It's nearly impossible to find just ONE person who can competently handle everything you need done within your business. 

You need help with operations, admin, accounting, marketing… the list goes on! At Melissa Swink & Co., we provide a fractional team of specialized virtual assistants for your business. For a monthly fee far below an employee's salary, you’ll get access to the key functions essential for your growth, without the hassle of payroll taxes, benefits, and hiring costs!

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Frequently Asked Questions

  • Your success is our success, and our team is fully committed to an efficient onboarding journey so we can give you the support you deserve. To fully develop a solid working relationship and help you gain momentum toward achieving your long-term goals, we ask for a minimum commitment of six months.

    If you are new to delegating to a virtual team, this is a muscle that takes time to develop. Six months is the time we need to deeply understand your organization and help you develop efficient delegation habits.

  • Every client’s needs are unique, which is why our pricing is tailored based on the level of support, team involvement, and specialized services required. Our clients appreciate how efficiently our team works and how much we can accomplish within their monthly budget.

    To learn more about the factors that determine the costs of working with a Virtual Assistant, click here to read our blog on this topic.

  • You will have an organized kickoff call with your Lead VA, Senior VA, and other team members who will be handling your projects. If the time it takes to onboard our team is a concern, know that we have a proven onboarding process we follow with every client, and we only work with service providers who have experience. We handle all team training internally. We have absorbed the time and risk involved with hiring and training new team members so that our clients don’t have to.

  • We securely store all password information using LastPass, which is a secure system for managing log-ins and securely sharing them with team members and/or adding them as users on your system accounts. We also utilize cloud-sharing software Google Drive and Dropbox to securely share and store client files. Team members are granted access to this information on an as-needed basis. If requested, we are able to sign an NDA for your company.

    Click here to learn more about this topic.

  • We take our clients through a simple, step-by-step process. This includes making a list of priority tasks, having a kickoff call, sharing files and logins, confirming timelines, and asking for regular feedback. Following these steps will help ensure a successful working relationship!

    Click here to learn more about this topic.

  • Businesses need to be active on social media, but it can be challenging to keep up with algorithms, strategies, post ideas, and engagement. Our content strategists and social media managers can help develop a strategy, handle content creation, take care of day-to-day management, and analyze metrics on your behalf. When you outsource your social media, it frees up your time to work on more critical tasks in your business!

    Click here to learn more about this topic.

  • At Melissa Swink & Co., we’ve found that we serve our clients best when we regularly touch base about their goals, the future outlook of their organization, and even their frustrations. You can work closely with your virtual team to offload tasks, look for opportunities to create efficiencies and make a clear action plan for your goals.

    Click here to learn more about this topic.

  • Virtual Assistants can provide valuable backend assistance for busy business owners, handling dreaded-yet-necessary administrative tasks that are needed to keep the business running. These include lead tracking and follow-up, consistent email marketing and special marketing campaigns, list-building efforts, and much more. VAs aren’t just there to do busy work! A good VA will pay for themselves in a short amount of time!

    Click here to learn more about this topic.

  • A Virtual Assistant can implement a system to organize - and yes, even manage - your email inbox. Whether you need help with setting up a system to keep your inbox organized, managing email messages on a regular basis, or both, a Virtual Assistant is a great resource! A competent Virtual Assistant will quickly adapt to your email management style and maintain the level of control and professionalism that you desire.

    Click here to learn more about this topic.

  • Once your business income covers your basic living expenses, it's time to invest in building a team. Delegating tasks to a capable virtual assistant allows you to scale your business beyond your own capacity, amplifying your productivity and accelerating your growth.

    Click here to learn more about this topic.

“The support has been invaluable and has allowed me to grow my business, and my team, while maintaining more balance in my life.”

— Debra A. DeLeers, J.D., Attorney, DeLeers Legal

Exclusive Benefits for Our Clients

  • Opportunities to promote your business to our large audience

  • Access to our exclusive virtual networking and professional development events

  • Complementary strategy sessions on half- and full-year anniversaries

  • Discounted rates on consulting services

“This team is genuine and cares about helping my business grow. I now am able to have free time!”

— Lisa Susen-Sullivan, Integrity Real Estate Team, LLC

Our Commitment to Continuous Business Improvement

We are constantly challenging ourselves to add value and increase the quality of our services. Recent enhancements to our internal operations include: 

  • Exclusive, professional development and training events for our clients and their guests.

  • Assigned a Lead Virtual Assistant to every account to serve as the client’s main point of contact and project manager.

  • Established a team of Senior Virtual Assistants to oversee the work of the team, provide troubleshooting support, and organize backup support as needed.

  • Invested in robust software systems to maximize the efficiency and effectiveness of our work. 

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