About Melissa Swink & Co.

We help service-based organizations grow and scale.

Leaders aren’t superhuman, so you will hit capacity as you grow your brand. At Melissa Swink & Co., we support you and your organization behind-the-scenes, so that you can grow and scale. Whether you need a full-service virtual assisting team or a fractional team member, we have a package to fit your needs.

Meet Melissa Swink
Founder & CEO of Melissa Swink & Co.

Born and raised in Green Bay, Wisconsin, I have been a full-time business owner since March 2012. I left a career in operations and logistics to pursue process improvement consulting - but I quickly discovered that Virtual Assisting was a better solution to the problems faced by many business owners. My clients didn’t have the capacity, knowledge, or in-house expertise to handle all of their administrative and marketing tasks, so I stepped in to fill that gap.

After reaching capacity, I realized I had locked myself into the same problem as my clients - no space to grow and no time freedom. I released my DIY mentality and built my own team. Today, we are a full-service VA team with decades of combined experience in online business management and support.

I’m incredibly passionate about the work we do at Melissa Swink & Co. I see the results of our services, every day, and am proud that we are helping business owners avoid the burnout that too often leads to business closures and mental health issues. As a team, we are built on a mission of supporting our clients with integrity and intentionality. We support scalable and sustainable growth in our clients’ businesses, and I strive to take that same deliberate approach when expanding our own services.

I have the privilege of connecting people who need help in their businesses with those who can meet those needs. As I’ve built my team, I strive to promote equity around the globe. My team members are paid based on skills and experience, no matter where they are located.

I believe that the world needs the skills and expertise that only you can uniquely provide! I sincerely hope that my efficient, experienced team can take over your administrative and marketing tasks, so you can realign your goals and rediscover your entrepreneurial excitement.

Outside of work, I enjoy spending time with my husband, our sweet little girl, and our mischievous orange cat. You can find me in the kitchen cooking breakfast, lunch, or dinner and obsessively timing everything to finish at the same time. Although we love going out to eat, we tend to eat our meals at home, especially Mexican and Italian foods.

In my spare time, I love to chill out with a glass of wine and a good book, watch a movie, or listen to music with my daughter. On rare occasions when I have several hours to myself, I like to put puzzles together and see how quickly I can complete them. I live in a small city and love urban environments, so I love to visit Chicago as often as I can. When I get the chance to do something indulgent, I head straight to the spa for massages, facials, and peace and quiet.


  • A good cup of coffee in the morning and a glass of wine at night

  • Apple products - once you go Mac, you never go back

  • A landscape painted by my Grandma that proudly hangs on my living room wall

  • Positive people with great energy and a sense of humor

  • Rescued pets...don't shop, adopt!

  • The motivation and productivity that comes from an early morning

  • Life-long learning, but not just in the traditional sense

  • Good quality notebooks and pens

  • Connecting awesome people to solve problems together

I love…

Now, it’s your turn! I would really love the opportunity to get to know you and learn more about how my team and I can help you achieve your goals.

Team Structure

Melissa Swink

Founder

Senior VAs

Team, project, and client relationship management

VAs

Every client has a Lead VA, plus specialized VAs to handle tasks in their areas of expertise (content writing, bookkeeping, etc.)

Meet Our Senior VAs

Handling team management, project, management, and client relationships

Our Senior VAs are the righthand women of Melissa Swink. Each of our Senior VAs have over 10 years of online business management experience. They oversee all Account Leads and Specialized VAs, troubleshoot questions from clients and team members, and are responsible for maintaining client relationships.


  • Senior VA

    Hi, Y’all! I’m Lisa Kersey. I live with my husband, two active boys, three dogs, and five very spoiled cats in Augusta, GA.

    My background includes nearly 20 years of intelligence analysis experience and I now use those skills as a Virtual Assistant to help small businesses and new entrepreneurs manage their business, their time, and their to-do list so that they can do what they do best. I love learning new things and trying out new systems. But, deep down, I’m a helper; I love helping people. My favorite tasks are email and calendar management and creating workflows and processes.

    When I have spare time, I love to knit, cook and read. I’m excited to be part of Melissa’s team and look forward to helping you!


  • Senior VA

    Hi, I’m Marissa! I live in Lambton Shores, Ontario, Canada with my son and fiance. We love being outdoors, discovering new places in our RV and building memories as a family.

    I have my BA in psychology and founded a professional organizing company in 2013. Since then, I have simultaneously worked as an organizer and tech VA. My passion lies in system & process management, and I am always looking for organizational and productivity opportunities to improve efficiency.

    I love helping my clients make time for what matters most and am thrilled to be a part of Melissa’s team. I look forward to learning more about your business and how I can best support you!


  • Senior VA

    My name is Sara Sutton. I live in San Antonio TX with my husband, 5 kids, and our dog Sasha. As a family, we love traveling, camping, and hiking. When I have down time, I enjoy going for a run and reading. I have over 6 years’ experience as virtual assistant and have worked with clients in a wide range of industries. I love taking over the tasks, big or small, that prevent my clients from being able to focus on what is important in their personal and professional lives. I’m thrilled to be a part of Melissa’s team and looking forward to working with you!

Meet Our VA Team

Account Leads for every client, plus Specialized VAs to execute tasks

Every member of the Melissa Swink & Co team is hand selected for their experience and skills. We carefully vet every team member and manage a systemized training and onboarding process to ensure adherence to company standards and deadlines, and empower them to do the work they do best! No matter what kind of business you run or which tasks you wish we would take off your plate, we are confident that we have the perfect team member who is up to the task. Our virtual assistants have an average for 3-4 years of experience working within a wide range of industries and a proven track record of successfully working with clients in a professional manner, and receive ongoing mentorship from our Senior VAs.

  • Alex Sweetman

    Bookkeeper & Accountant

  • Chelsea Mozel

    Copywriter & Social Media Strategist

  • Cherie Deacon

    Virtual Assistant

  • Emily Rae Schutte, MBA

    Content Marketing & Social Media Strategy

  • Gisela Joubert

    Virtual Assistant

  • Hannah Sears

    Virtual Assistant

  • Jodi Streich

    Graphic Designer

  • Jolene Starnes

    Executive Assistant

  • Kathie Bentley

    Virtual Assistant

  • Katy Compton

    Katy Compton

    Marketing Specialist

  • Kelly Clark

    Virtual Assistant

  • Rebekah Elam

    Virtual Assistant

  • Rose C. Hammontree

    Virtual Assistant

Working with a virtual team is easier than you think! Let’s chat about how we can transform your operations and help you fall back in love with your business.