About Melissa Swink & Co.
Behind every well-supported leader is someone helping keep things moving.
Since 2012, Melissa Swink & Co. has helped business owners, executives, and nonprofit leaders manage the work that competes for their time and attention.
We believe effective support starts with understanding each client’s priorities, working style, and goals. That understanding helps us anticipate needs, take initiative, and make day-to-day work easier.
Through a dedicated assistant backed by an experienced team, we bring thoughtful coordination, practical problem-solving, and dependable follow-through to daily responsibilities and important projects. Our goal is to help you spend less time keeping track of everything and more time leading your organization.
Meet Melissa Swink
Founder & CEO of Melissa Swink & Co.
Born and raised in Green Bay, Wisconsin, I have been a full-time business owner since March 2012. I left a career in operations and logistics to pursue process improvement consulting, but quickly discovered that many business owners also needed hands-on support. My clients didn’t have the capacity or in-house expertise to handle all of their administrative and marketing responsibilities, so I stepped in to fill that gap.
After reaching capacity, I realized I had locked myself into the same problem as my clients: no space to grow and no time freedom. I released my DIY mentality and built my own team. Today, Melissa Swink & Co. provides executive, administrative, and operational support for business owners, executives, and nonprofit leaders, pairing each client with a dedicated assistant backed by an experienced team.
I’m passionate about the work we do and proud that we help leaders focus on the decisions, relationships, and priorities that move their organizations forward. Our work includes helping clients organize what needs to happen, identify practical improvements, and follow through on important projects. We build relationships that make it easier for clients to share responsibility and trust that work is moving forward.
I have the privilege of connecting people who need support with talented professionals who can meet those needs. Supporting our clients with integrity and intentionality is central to our work, as is creating well-paid, flexible remote opportunities for our team. I believe business growth should be sustainable for the people making it happen, and I take that same deliberate approach to growing our company.
Outside of work, I enjoy spending time with my daughter and our sweet-but-mischievous cats. You can often find me in the kitchen, obsessively timing everything to finish at the same time. My daughter and I also volunteer at an animal sanctuary, and I enjoy reading, playing the piano, and visiting Chicago whenever I can.
Now, it’s your turn! I would really love the opportunity to get to know you and learn more about how my team and I can help you achieve your goals.
A Dedicated Assistant, Supported by an Experienced Team
Your Dedicated Assistant
Your main point of contact learns your priorities and working style, manages agreed responsibilities, and coordinates additional team support included in your package.
Leadership & Team Support
Our leadership team provides thoughtful client matching, ongoing team development, and oversight. They help resolve challenges, support the working relationship, and coordinate backup coverage when needed.
Specialized Expertise
When your work calls for copywriting, bookkeeping, or other specialized skills, your dedicated assistant coordinates that expertise within your agreed scope and budget.
Meet Our Leadership Team
Talent & People Coordinator
Our Talent & People Coordinator leads recruiting, client matching, and team development, helping us build strong working relationships from the start.
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Talent & People Coordinator, Virtual AssistantHi, I’m Marissa! With a BA in psychology and over a decade of experience across business operations, I’ve built my career around supporting entrepreneurs in a way that makes their work (and lives!) feel lighter.
My sweet spot sits at the intersection of tech-driven marketing support and operations strategy. I love getting into the behind-the-scenes details — whether that’s integrating a tech stack, refining systems, or supporting a course launch from start to finish. I’ve also had the opportunity to mentor fellow VAs and support talent coordination within the agency, which has given me a unique perspective on building strong, aligned support teams.
Outside of work, life is a mix of homestead living and family time on my 80-acre property in Northern Ontario, Canada. I’m a big believer that business should support your life, and I love helping my clients create more space for what matters most to them.
Senior Virtual Assistants
Our Senior VAs support both clients and assistants throughout the partnership. They provide guidance, help resolve challenges, and keep communication and project coordination on track.
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Senior VAHi, I’m Kelly! I live in Florida with my son, originally from Southern California. I’m a proud mom of two and a Nona to three wonderful grandsons. Family is everything to me, and we love traveling together—especially on family cruises! I’m also a big coffee lover and a huge dog enthusiast.
With over 20 years of experience in administration, tech, and project management, I thrive on creating efficient processes and systems. I love helping businesses streamline their operations so they can focus on what truly matters. Organization and efficiency are my passion, and I’m always looking for ways to make things run more smoothly!
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Senior VAHi, Y’all! I’m Lisa Kersey. I live with my husband, two active boys, three dogs, and five very spoiled cats in Augusta, GA.
My background includes nearly 20 years of intelligence analysis experience and I now use those skills as a Virtual Assistant to help small businesses and new entrepreneurs manage their business, their time, and their to-do list so that they can do what they do best. I love learning new things and trying out new systems. But, deep down, I’m a helper; I love helping people. My favorite tasks are email and calendar management and creating workflows and processes.
When I have spare time, I love to knit, cook and read. I’m excited to be part of Melissa’s team and look forward to helping you!
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Senior VA, AI ChampionMy name is Sara Sutton. I live in San Antonio TX with my husband, 5 kids, and our dog Sasha. As a family, we love traveling, camping, and hiking. When I have down time, I enjoy going for a run and reading. I have over 10 years’ experience as virtual assistant and have worked with clients in a wide range of industries. I love taking over the tasks, big or small, that prevent my clients from being able to focus on what is important in their personal and professional lives. I’m thrilled to be a part of Melissa’s team and looking forward to working with you!
Meet Our Assistant & Specialist Team
Our team brings experience in executive support, administration, operations, content, and specialized services. Each member is carefully selected for their skills, professionalism, and approach to supporting clients.
Through structured onboarding, ongoing development, and guidance from our leadership team, we help our assistants build effective working relationships and deliver dependable support.
Explore the people and experience behind our work below.
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Alex Sweetman
Bookkeeper & Accountant
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Cheramil Vargas
Virtual Assistant
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Emily Rae Schutte, MBA
Content Marketing & Social Media Strategy
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Gisela Joubert
Virtual Assistant
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Jolene Starnes
Virtual Assistant & Podcast Manager
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Louisa Acevedo-Castro
Executive Assistant
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Mika Nabwera
Virtual Assistant
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Rose C. Hammontree
Virtual Assistant
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Skylar Vance
Social Media Manager
Let’s Find the Right Support for You.
Tell us what’s taking too much of your attention and what you’d like to move forward. We’ll discuss your priorities, answer your questions, and explore whether our team is a fit.