We do not have long-term contracts. All of our clients have month-to-month contracts with a 14-day cancellation policy.

Pricing starts at $1,000/month and varies on the depth of services needed. Generally speaking, our packages have a standard monthly management fee, hourly VA services, as well as copywriting and graphic design fees. Most clients are pleasantly surprised by the efficiency of our team and the amount of work they can complete within a set number of monthly hours.

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You will have an organized kickoff call with your Lead VA, Senior VA, and other team members who will be handling your projects. If the time it takes to onboard our team is a concern, know that we have a proven onboarding process we follow with every client, and we only work with service providers who have experience. We handle all team training internally. We have absorbed the time and risk involved with hiring and training new team members so that our clients don’t have to.

We securely store all password information using LastPass, which is a secure system for managing log-ins and securely sharing them with team members and/or adding them as users on your system accounts. We also utilize cloud-sharing software Google Drive and Dropbox to securely share and store client files. Team members are granted access to this information on an as-needed basis. If requested, we are able to sign an NDA for your company.

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We take our clients through a simple, step-by-step process. This includes making a list of priority tasks, having a kickoff call, sharing files and logins, confirming timelines, and asking for regular feedback. Following these steps will help ensure a successful working relationship!

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Businesses need to be active on social media, but it can be challenging to keep up with algorithms, strategies, post ideas, and engagement. Our content strategists and social media managers can help develop a strategy, handle content creation, take care of day-to-day management, and analyze metrics on your behalf. When you outsource your social media, it frees up your time to work on more critical tasks in your business!

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At Melissa Swink & Co., we’ve found that we serve our clients best when we regularly touch base about their goals, the future outlook of their organization, and even their frustrations. You can work closely with your virtual team to offload tasks, look for opportunities to create efficiencies and make a clear action plan for your goals.

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Virtual Assistants can provide valuable backend assistance for busy business owners, handling dreaded-yet-necessary administrative tasks that are needed to keep the business running. These include lead tracking and follow-up, consistent email marketing and special marketing campaigns, list-building efforts, and much more. VAs aren’t just there to do busy work! A good VA will pay for themselves in a short amount of time!

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A Virtual Assistant can implement a system to organize - and yes, even manage - your email inbox. Whether you need help with setting up a system to keep your inbox organized, managing email messages on a regular basis, or both, a Virtual Assistant is a great resource! A competent Virtual Assistant will quickly adapt to your email management style and maintain the level of control and professionalism that you desire.

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Once your business income covers your basic living expenses, it's time to invest in building a team. Delegating tasks to a capable virtual assistant allows you to scale your business beyond your own capacity, amplifying your productivity and accelerating your growth.

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